Pinnacle Drilling Products Meet National Pile Contractors
National Pile Croppers (NPC) is the world’s largest pile cropper manufacturer and rental company. The company, through its international subsidiary, International Pile Croppers (IPC), recently announced Pinnacle Drilling Products as the Group’s new distributor in North America, named North American pile Croppers (NAPC). Further to this appointment, April this year saw 3 senior members of the Pinnacle management team come to the UK to inspect the NPC product line at first hand and see the pile croppers in action.
Headquartered in Calgary, Alberta, Pinnacle Drilling Products prides itself on delivering the best and most innovative solutions to its construction and civil engineering clients, partnering with them to understand their needs, culture and business aspirations. This understanding enables the provision of exceptional service and advanced solutions to meet any challenge using world-class products.
As part of Pinnacle’s drive to provide its customers with state-of-the-art solutions and products, the company identified the potential of National Pile Cropper Group’s range of pile croppers. Pinnacle made contact, which directly led to the company being appointed National/International Pile Croppers’ distributor throughout North America. This appointment of such a professional and experienced industry distributor reinforces the National Pile Cropper Group’s commitment to providing exceptional levels of customer focus in-market.
With a management team with over 100 years of experience in the piling industry, an innovative in-house developed and manufactured product line with a focus on personal service, NPC has been one of the construction industry’s best kept secrets. From its base in the heart of England, the company has gone from strength to strength developing, manufacturing and supplying its own line of patented customer focused pile cropping solutions to a wide variety of customers globally.
“National Pile Croppers’ offering was the first time I have ever been to a construction site and seen a piece of equipment’s performance exceed the manufacturers claims by such a margin. They hooked it up to an excavator and away it went cropping away clean, precise, speedily, and most importantly, safely. I was so impressed that I decided that our partners and customers in Canada and the U.S. need this equipment in their stable,” commented Pinnacle’s vice president, Simon Bennett.
The performance of the cropper should come as no surprise as one of the core aims on founding National Pile Croppers has been to provide unique, customer-focused solutions geared to making customers more efficient, safe, productive and profitable.
“National Pile Croppers offer smaller, lighter and faster croppers, giving a far superior cut and better productivity at less overall cost. We listen to the comments of our valued clients, making adjustments and improvements to croppers as necessary, designing bespoke croppers for larger projects as required,” explained Ian English, business development director. “Our unique patented designs, continuous product improvement program and rigorous R&D, ensure customers get a reliable and robust machine. We are sure they will prove to be as beneficial to users in North America as they have proved to be in the UK, Europe and Australia to date.”
In order to see NPC’s product line at first hand, inspect the production and customer support facilities, and, importantly, to get to know the NPC team personally, senior members of the Pinnacle management team came to the UK in April of this year. Simon Bennett, vice president, Rick Hennessey Pinnacle’s Cropper sales manager, and Jack Bonomi, who is the business development manager in the U.S., all crossed the pond to get a close look prior to another major shipment of pile croppers being sent to Canada.
During the weeklong visit to the UK and Europe, the Pinnacle team were introduced to key NPC team members who will work alongside Pinnacle, as well inspecting the manufacturing and design facilities. Of major interest however was seeing the pile croppers in action in a variety of applications. Here the Pinnacle team saw the attributes of the pile croppers at first hand, dealing with a variety of piles of a large array of sizes.
Also of major importance, were the first steps being made in the creation of the North American Centre of Excellence. Here customers will be able to call on the support, assistance and expertise of NPC staff with Pinnacle acting as the conduit. This will mean that North American customers will be able to benefit from Pinnacle’s industry know-how, and NPC’s unrivalled pile cropping knowledge and support base.
“Pinnacle’s vast local market knowledge, industry expertise, vision, ethos and values make them the perfect choice for the National Pile Cropper Group to entrust the development of the North American market with our comprehensive range of pile croppers. The opportunity for Pinnacle’s management team to see various pile croppers in action added to their knowledge base, and we are sure that working together, North American customers will enjoy the same unique levels of round the clock support and assistance as customers in Europe are able to enjoy,” added Ian English.
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